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俗话说:“玉不琢,不成器”。因此,作为一名管理者,如果你想塑造一个训练有素、团结、有战斗力的员工队伍,如果你想让你的下属按照你期望的方式和行为来完成任务,取得预期的成果,就必须要有效地掌握“批评”这个武器,来矫正、规范和塑造员工的行为、团队的文化,打造团队的整体战斗力。

DANSHI,JINGXIAXINLAIXIANGYIXIANG,GUAZHE“ZONGJINGLI”、“ZONGJIAN”、“JINGLI”、“ZHUGUAN”TOUXIANDEGUANLIZHEMENZHENDEDONGDEZENYANGYOUXIAODIPIPINGYUANGONGMA?ZHENDEDONGDEPIPINGYUANGONGDE“XIAOJIQIAO”HE“DADAOLI”MA?WOMENBUFANGKANKANXIAMIANZHEIGEZHENSHIDEANLI。ZHEISHIYIGEZONGJINGLIJIUYUANGONGPIPINGFACHUDE“QIUZHUXIN”。

一位总经理的烦恼:我该怎样指出下属的缺点?

博客来棋牌 SHOUXIAN,WOZIRENWEIBUSHIYIGEQIUQUANZEBEI、GUOYUYANLIZHIREN。WOZHIDAOZHEIGESHISHANGMEIYOUSHIQUANSHIMEIRANGWOWANQUANMANYIDEYUANGONG,WOYEBUHUIYAOQIUYIGEYUANGONGYANGYANGDOUDADAOWODEQIWANG:SUOYI,JIEXIALAIQINGBUYAONAZHEIXIEDADAOLILAIHUIFUWO,WOXIANZAIXUYAODESHIJIQIAOXINGDONGZUO。QICI,ZHEIXIETIANYIZHIRANGWOKUNHUOHESIKAODEWENTI,JIUSHIGAIBUGAIZHICHUXIASHUDEQUEDIAN?RUHETI?

WOXINLAIGONGSIBUJIU,ZAIGUANCHALEYIDUANSHIJIANZHIHOU,JUEDEYOUJIGEYUANGONGDENENGLI、ZHUANYEHEJINGYANBUSHIHETAMENSUOZAIDEGANGWEI。BENGONGSISHIYIJIAWANGLUOGONGSI。YINGLIZHUYAOKAOGUANGGAOSHOURU。WOSHIBUSHIDOUHUIZHICHUTAMENZAIGONGZUOZHONGDESHIWU,DOUSHIFEICHANGJUTIDECUOWU,ERBUSHIFANFANERTANDEDADAOLI。

KESHI,TAMENHOULAIDOUPAODIAOLE,TAMENSHUOWOBUSHIYIGEHAOLINGDAO,ZHENGTIANJIUZHIDAOBAOYUAN。TIANDILIANGXIN,WOSHIYIGEXINTAIJIJI、CONGBUYUANTIANYOURENDEREN。JINGLIGUOGEZHONGDAJIERCIXINBUGAI。SUOYI。TAMENDELIZHIDUIWOBUSHISHENMEHUAISHI,WOZHISHIDUITAMENDEQIANTUGANDAODANYOU。

博客来棋牌 DANXIANZAIYOUYIJIANSHI,QUERANGWONANYIBAWOLE。ZAISHENGXIADELAOYUANGONGLIMIAN,WODEZHULIKEYISHUOSHIWOZUIXINRENDE,GONGSILIMIANDESUOYOUSHIQINGWOJIHUDOUHUIGENTASHANGLIANG:TAYEHENWEIGONGSIZHEXIANG,RENLAORENYUAN,YIXINPUZAIGONGZUOSHANG,JINGCHANGJIABANJIADIAN。

DANTAYOULIANGGEMAOBINGSHIWOBUNENGJIESHOUDE:YISHISIXINZHONG,ERSHIXIHUANZHAOJIEKOU:YINWEITASHIWOSHENBIANZUIZHONGXINDEMULIAO,ZIRANTADEQUANLIYEJIAOYIBANJINGLIDA,TABIANHUIZAIBAOXIAODESHIHOUDUOBAO,HUOZHEZAIGOUWUDESHIHOU,WEIZIJISHUNBIANMAIYIXIEXIAODONGXI。

HAIYOUJIUSHIXIHUANWEIZIJIZHAOJIEKOU。BIRU,HUIWEICHIDAOZHAOJIEKOU,WEIGONGSIHUIJIAJIESHOUJIMEIDIANSHUOHUIBULEDIANHUA……QIZHONGYOUXIANGDANGYIBUFENLIYOUSHIBUCHENGLIDE。WEIZHEIGEMAOBING,WOYOUYUHESIKAOLEHAOJIU。DANWOZHONGYUHAISHISHUOCHULAILE。YINWEI。RUGUOTABUGAIZHENGZHEIGEQUEDIAN,NEIWOHUIHENDANXIN。ERQIEDUIGONGSIDEFAZHANYESHIBULIDE。

YUTAGOUTONGDESHIHOU,WOSHIJIEZHUYIJIANSHIQINGERSHUODE。NEIJIANSHIQINGSHITAMEIYOUZUOHAO,WOZAIPIPINGTADESHIHOU,TAJINGRANYOUSHUOSHIQITAYUANGONGBUPEIHESUOZHI。ZHEIRANGWOYOUDIANNAOHUOLE,WOLIAOXIANGDUOBANSHITAZIJIJIAODAIBUQINGSUOZHI。DANWOHAISHIDADIANHUAJILINGWAIYIWEIYUANGONGHESHIQINGKUANG,GUORANSHINEIWEITONGSHIMEIYOUSHOUDAOMINGQUEDERENWUBUZHI(DANGRAN,RUGUOZHEIWEITONGSHIGOUXINGMUDEHUA。TAYENENGLIANXIANGDAOZHEIGERENWU,DANWOJUEDEWOMENBUNENGZHEIMEYAOQIUYIGEYUANGONG)。

博客来棋牌 YUSHIWOJIUJIETIFAHUI。CHENJISHULUOLETADEQUEDIAN。GAOSUTAWOWEISHENMEFAZHEIMEDAPIQI,BUZHISHIYANXIAZHEIJIANSHI,ERSHITAZISHENDEQUEDIAN。

博客来棋牌 ZHEIYIXIABUDELELA,CONGCIHOU,TADEJIJIXINGDASHOUYINGXIANG,ZAIGONGZUOSHANGYEBUZAINEIMEZHUDONGLE,DUIWOYEBUZAIXUHANWENNUANLE,MEITIANZHISHIZHONGGUIZHONGJUDIZUOSHI,YEBUZAIFABIAOZIJIDEYIJIAN。NIFENFULETAJIUZUO,YEBUZAIZHUDONGLE……

SUOYI,WOZHENDEFEICHANGMIHUO:XIASHUYOUQUEDIAN,WOGAIZENMEBAN?WOHAODAIYESHIGEZONGJINGLI,NANDAOWOLIANXIASHUZAIGONGZUOZHONGDESHIWUHEQUEDIANDOUBUNENGTIMA?WEISHENMEYITIDAOTAMENDEQUEDIANJIUHUICHUXIANNEIMEDADEFANYINGNI?BUSHICIZHIJIUSHIXIAOJIDUIKANG?

NEIME,JIEXIALAI,WOGAIZENMEBAN?DUIXIASHUDEQUEDIANSHIBUSHIJIUTINGZHIRENZHINI?HAISHIWOYINGGAIHUANYIZHONGFANGSHI?QISHI,WODUIYUANGONGZHENDEYIJINGHENHAOLE,HAODAODAJIARUXIONGDIJIEMEIYIYANG,WOBUXIHUANBAIJIAZI,YEHENSHAOYONGMINGLINGSHIDEYUQIQUFENPEIRENWU。

有效进行员工批评的两大障碍:自以为是和缺乏自省

CONGZHEIWEIZONGJINGLIDEBIAOSHUZHONGWOMENKANDAO,TAXIANZAIYUDAOKUNJINGDEYIGEZUIGENBENXINGWENTIJIUZAIYUZIYIWEI“SHI”,JIZONGJUEDEZIJISHIZHENGQUEDE,BIERENYINGGAILIJIEHEFUCONG,YINGGAIANZHAOZIJIDEYAOQIUQUZUO,SHENZHIYINGGAIANZHAOZIJIXIANGXIANGZHONGDEYAOQIUQUZUO,HUOZHEBIERENTIANJINGDIYIDIJIUYINGGAIHEZIJIXIANGDEYIYANG,ERYIDANBIERENDEXINGWEIHEZIJIXIANGXIANGDEBUYIYANGSHI,JIUJUEDESHINANYILIYUHEBUKEJIUYAODE。

博客来棋牌 ZHEIYIDIANQISHISHIHENDUOGUANLIZHEDETONGBING,ERQIEZAIZHEIGEANLIZHONGBIAOXIANFEICHANGDIANXING。BIRU,ZHEIWEIZONGJINGLIKAIPIANJIUSHUO,“SHOUXIAN,WOZIRENWEIZIJIBUSHIYIGEQIUQUANZEBEI、GUOYUYANLIZHIREN,WOZHIDAOZHEIGESHISHANGMEIYOUSHIQUANSHIMEIRANGWOWANQUANMANYIDEYUANGONG,WOYEBUHUIYAOQIUYIMINGYUANGONGYANGYANGDOUDADAOWODEXIWANG。”

博客来棋牌 DANSHI,WOMENMEIGEYOUGUANLIJINGYANDERENDOUDUICIXINZHIDUMING:DANGYIGERENYUESHIKEYIQIANGDIAOZIJI“BUKANZHONGXX”DESHIHOU,QISHITANEIXINSHENCHUSHIJISHANGZHENZHENGKANZHONGDEJIUSHIZHEIGE“XX”。BIRUGONGZUOZHONG,HENDUORENZAITANDAOHEXINCHOUHUODAIYUYOUGUANDEWENTISHIDOUHUISHUO,“SHOUXIANSHENGMING,WOBINGBUSHIKANZHONGQIAN,ZHISHIWOJUEDEGONGSIDEXINCHOUZHIDURUHERUHE……”。DANSHIWOMENDOUZHIDAO,TAJIUSHIXIANGSHUO“QIAN”DEWENTI。

ZHEIWEIZONGJINGLIYIZAIQIANGDIAOZIJI“BUQIUQUANZEBEI”、“BUHUIYAOQIUYANGYANGDOUDADAOWODEXIWANG”,DANSHICONGTAHOUMIANZIJIMIAOSHUDEBIAOXIAN(“WOSHIBUSHIDOUHUIZHICHUTAMENZAIGONGZUOZHONGDESHIWU”)YIJIDUIYUANGONGGUANLIDESHIJIDEXIAOGUO(“KESHI,TAMENHOULAIDOUPAODIAOLE。TAMENSHUOWOBUSHIYIGEHAOLINGDAO,ZHENGTIANJIUZHIDAOBAOYUAN”)KAN,TADEWENTIQIAQIAJIUZAIYUTADE“QIUQUANZEBEI”HEZIYIWEI“SHI”。

博客来棋牌 ERZHEIWEIZONGJINGLIRANGZIJISHENXIAN“PIPINGMEN”KUNJINGDELINGYIGEGENBENXINGDEYUANYINZESHI:QUEFAFANSIHEZISHENG。ZAIQIZOULENEIMEDUOYUANGONGZHIHOU,TAHAIJUEDEWENTIBUZAIZIJI,ZHIZAITAREN,YINWEITAZIJISHUO,“TIANDILIANGXIN,WOSHIYIGEXINTAIFEICHANGJIJI、CONGBUYUANTIANYOURENDEREN……TAMENDELIZHIDUIWOBUSHISHENMEHUAISHI,WOZHISHIDUITAMENDEQIANTUGANDAODANYOU”。

GENGYAOMINGDESHI,YOUYU“ZIYIWEISHI”HE“QUEFAZISHENG”ZHEILIANGDAZHANGAIZUOSUI,ZHEIWEIZONGJINGLIZAIXUNQIUJIEJUEFANGANDESHIHOUYOUFANLE“SHEBENZHUMO”DECUOWU。TASHUO,“SUOYI,JIEXIALAIQINGBUYAONAZHEIXIEDADAOLILAIHUIFUWO,WOXIANZAIXUYAODESHIJIQIAOXINGDONGZUO”。ZHEISHUOMING,TAHAIMEIYOUCHONGFENYISHIDAO,TAMIANLINDEPIPINGBUDANGDEWENTIGENYUANBUSHIZAIYUTAMEIYOUZHANGWOPIPINGYUANGONGDE“XIAOJIQIAO”,ERSHIZAIYUTAGENBENMEINONGMINGBAIYUANGONGPIPINGHEJILIDE“DADAOLI”。

ZUOWEIYIGEGUANLIZHE,TEBIESHIZONGJINGLI,RUGUOZHISHIZHUIQIU“JIQIAOXINGDONGZUO”ZHEIZHONGHAOMOJIYI,ERBUNENGZHENZHENGMINGBAIRENXINHERENXINGDE“DADAOLI”(WOCHENGZHIWEI“DINGSHANGGONGFU”),NEITADEZHIYEFAZHANHESHIYEKONGJIANDOUHUIDADASHOUDAOXIANZHI。NEIME,SHENMEYOUSHIYUANGONGPIPINGDE“DADAOLI”NI?ZUIDADEDAOLIJIUSHI:ZUNZHONGGEREN,JIUZHENGXINGWEI。

员工批评的“大道理”:尊重个人,纠正行为

博客来棋牌 GUANLIZHEZAIMIANDUIYUANGONGDESHIHOU,SHOUXIANYAOZUODEYIDIANJIUSHIYAOBAYUANGONGDANGZUOYIGEYOUSIXIANG、YOUGANQING、HUOSHENGSHENGDE“REN”LAIDUIDAI。SHISHISHANG,NIDEPIPINGNENGFOUQUDEYUQIXIAOGUO,GUANJIANBUZAIYUNIZIJIDEDONGJIHUOCHUFADIANYOUDUOME“GAOSHANG”HUOZHE“ZHENGQUE”,GUANJIANZAIYUNIPIPINGDEDUIXIANG,TACONGNIDEPIPINGZHONGGANZHIDAODEGERENZHUGUANGANSHOU。RUGUOTADEGANSHOUSHI“XIAOJIDE”、“FUMIANDE”、“BEIFOUDINGDE”、“BEIBIANDIDE”,NEIME,WULUNNIZIJIJUEDENIDEPIPINGXINGWEIDUOMEZHENGQUE、DUOMEGAOSHANG、DUOMEFUYUJIQIAO,DOUZHIHUISHOUHUOXIANGFANDEJIEGUO——YUANGONGDEDIDUI、FANGAN,SHENZHIFANKANG。

YINCI,ZUOWEIGUANLIZHEDENI,YAOXIANGSHINIDUIYUANGONGDEPIPINGFUYOUCHENGXIAO,YAORANGBIERENXINYUECHENGFUDIJIESHOUNISUOZHICHUDEQUEDIAN,BINGXINGANQINGYUANDIZUOCHUDIAOZHENGHEGAIBIAN,SHOUXIANXUYAOMINGBAIDEYIGE“DA”DAOLIJIUSHI“ZUNZHONG”:NIBIXUCONGZHENXINBANGZHUDUIFANGJINBUDEJIAODUCHUFA,YONGBUSHANGDUIFANGZIZUNDE、NENGGOUJIDUIFANGDAILAIJIJIQINGXUTIYANDEFANGSHI(ZHISHAOBUNENGSHIXIAOJIDEQINGXUTIYAN)LAIJICHUNIDEPIPING、NIDEFANKUI。DANSHI,ZAIQIANWENANLIZHONGDENEIGEZONGJINGLISHIZENMEZUODENI?TAZAIPIPINGYUANGONGMEIYOUQUDEXIAOGUODESHIHOU,JURANXUANZELE“RENSHENGONGJI”(SHENZHIYOUDIAN“QIUHOUSUANZHANG”HE“NAOXIUCHENGNU”DEWEIDAO)。YONGTAZIJIDEHUASHUOJIUSHI“YUSHIWOJIUJIETIFAHUI,CHENJISHULUOLETADEQUEDIAN。WOGAOSUTAWOWEISHENMEFAZHEIMEDAPIQI,BUZHISHIYANXIAZHEIJIANSHI,ERSHITAZISHENDEQUEDIAN。”ERZHEI,QIAQIAFANLEPIPINGDEDAJI:GERENGONGJIHEQUEFAZUNZHONG。

博客来棋牌 SHISHISHANG,WOMENPIPINGYUANGONG,ZUIGENBENDEMUDESHI“XIAOCHUGUOSHI,ERBAOHUGEREN”,JIJIUZHENGYUANGONGDEBUDANGXINGWEI,BIMIANGONGJIQIRENGEQUEXIAN,BIMIANFOURENQIGERENJIAZHI。YINCI,YOUXIAOPIPINGDEDIYIGEYUANZEJIUSHI“ZHIZEXINGWEI,ZUNZHONGGEREN。”RUGUONIJIUZHENGDESHIYIGEJUTIDEXINGWEI,ERBINGBUSHANGHAITAMENDEGERENQINGGAN,TAMENJIUBUHUIGANDAOXUYAOWEIZIJIBIANHU。RANER,PIPINGTONGCHANGJIUXIANGSHIZAIMUBANSHANGDINGDINGZI。JIBIANBADINGZIBALE(PIPINGGUOQULE),DINGYANHAIHUILIUZAINEILI。YINCI,YAOXIANGSHINIDEPIPINGGENGYOUXIAO,BINGBAZHEIZHONG“DINGYANXIAOYING”JIANGDAOZUIDI,SHENZHISHIZHIXIAOYUWUXING,JIUXUYAOZUODAOLINGWAIYIDIAN:YINGDEYUANGONGDE“RENTONG”,JIRANGYUANGONGDUINIDEPIPINGXINFUKOUFU。

NEIME,ZENMEZUODAOZAIZUNZHONGDEJICHUSHANGRANGYUANGONGDUINIDEPIPINGXINFUKOUFUNI?ZHEIJIUSHEJIDAOLEYUANGONGPIPINGDE“JIQIAO”。

员工批评的“大智慧”:用心

LAOZISHUO:“DAQIAORUOZHUO”。YISISHISHUO,ZHENZHENGDE“QIAO”BUSHINEIZHONGWEIBEIZIRANGUILV、MAINONGXIAOCONGMINGDE“QUANMOU”,ERSHINEIZHONGCHUCHUSHUNYINGZIRANDEGUILV,ZAIZHEIZHONGSHUNYINGZHONG,SHIZIJIDEMUDEZIRANERRANDIDEDAOSHIXIANDE“ZHIHUI”。

NEIME,PIPINGYUANGONGDEZIRANGUILVSHISHENME?JIUSHIQIANMIANSHUODERENXINGZHONGZUIJIBENDEKEWANG“BEIZUNZHONG”。ERYAOXIANGSHUNYINGZHEIZHONGGUILV,SHIXIANYOUXIAODEPIPING,ZUIZHONGYAO、ZUIJIBEN、YESHIZUIJIANDANDEYIGEJIQIAOJIUSHIYONGXIN,JIZUOWEIGUANLIZHEDENIYAOYONGXINLEJIEYUANGONGDEJIAZHIGUAN,YONGXINLEJIETARENZHISHIWUDEFANGSHI,YONGXINXUANZESHUOFUTADEFANGFA。

YONGSHENMEXIN?YONGDUIDAIKEHUDEXIN,YONGTANLIANAISHIHOUDUIDAIAIRENDEXIN。XIANGXIANGBA,RUGUONIXIANGDUINIDEKEHUTICHUPIPINGHUOFUMIANDEFANKUISHINIHUIZENMEZUO,NIYIDINGHUIYONGXINQUXIANGYIGETAZUINENGJIESHOUDEFANGSHI,ERQIEHAIHUISHEFAGAOSUTANIDEYIJIANSHIDUITAYOULIDE。TONGYANGDI,RUGUONIXIANGDUINIDELIANRENTICHUPIPING,NIHUIZENMEZUO?NIKENDINGHUIZHAOYIGETAXINQINGHAIBUCUODESHIHOU,YONGZUIWEIWANDEFANGSHI,NAIXINDI(SHENZHIHAIHUIGUAIWANMOJIAODIYONGJULI、YINYUDENGFANGFA)BAWENTIJIANGCHULAI,ZUIHAODEJIEGUOSHINIZAIJIANGDEGUOCHENGZHONG,RANGTAZIJIJUEDEZIJIDEXINGWEIBUTUO。ERQIE,CONGMINGDEPIPINGZHEHAIHUIZAIWEIWANDI“PIPING”HOU,CAIQUYIXIEHUANHE、JIDUIFANGYIGETAIJIEDEZUOFALAIXIAOCHUNEIGE“DINGZIYANER”。

博客来棋牌 YINCI,DANGNIJUEDENIDUIYUANGONGDEPIPINGWEISHENMEZONGSHIBUNENGBEITAJIESHOUDESHIHOU,NIBUFANGWENZIJIYIGEWENTI:WOPIPINGYUANGONGDESHIHOUYONGXINLEMA?

批评员工的“小技巧”

DANGRAN,GUANLISHIKEXUE,YESHIYISHU,PIPINGYUANGONGYESHIYOUFANGFAHEJIQIAODE。ZAIMINGBAILEPIPINGYUANGONGDE“DADAOLI”HE“DAZHIHUI”ZHIHOU,BUFANGYELAITANTAOJIGEXIAOJIQIAO。

1、用标杆的方法和表扬的方法,把“批评”变成“自我批评”。

WOMENDOUZHIDAO,HAOHAIZISHIBIAOYANGCHULAIDE,HAOYUANGONGYESHIBIAOYANGCHULAIDE。YINCI,ZUOWEIGUANLIZHEDENI,YAOXIANGRANGYUANGONGZIYUANDIZUOCHUXINGWEIGAIBIAN,NIXUYAODONGDE,JIJIYINDAOBIXIAOJIFOUDINGGENGNENGRANGYUANGONGZUOCHUGAIBIAN。YAOYONGJIJIYINDAODEFANGSHI,YAOYONGSHULIBANGYANGHEBIAOGANDEFANGSHI,YAOYONGSHIFANDEFANGSHI(ZUIHAOSHINIZIJIDAITOU),LAIGANRANYUANGONG、CUJINYUANGONGDEGAIBIAN,ERBUSHIDANYIDEPIPING。MEIGERENDOUSHIYOURONGRUGANDE,DANGTAZHIDAOLE“HAO”YU“HUAI”DEQUBIEZHIHOU,TAJIUHUIZIJUEDIJINXING“ZISHENG”HE“ZIWOPIPING”,ZIJUEDIXIANGHAODEXINGWEIKANQI。

2、不要总是亲自“批评”,要学会塑造团队氛围,让团队文化来矫正错误行为。

ZUOWEIGUANLIZHE,TEBIESHIGAOJIGUANLIZHE,YAOXUEHUIBANEIXIENICHANGDAODEJIAZHIGUAN、XINGWEIFANGSHI、SIWEIFANGSHI,BIANCHENGTUANDUIDEWENHUAHEFENWEI。ZHEIYANG,JIUNENGRANGTUANDUIDEQUANTICHENGYUANQUTINI“JIANDU”、TINI“PIPING”,ERBUSHIZONGSHIZIJISHISHICHUTOU,BAHUOLIQUANDOUXIYINDAOZIJISHENSHANG,BA“SUOYOUWENTIDOUZIJIKANG”。

3、批评要懂得“抓大放小”,不要总是盯着一些细枝末节的“小节”不放。

博客来棋牌 SHENMESHI“DA”?YUANZESHIDA、JIAZHIGUANSHIDA、JIXIAOMUBIAOSHIDA。ZHEIXIEWEIBEILEHEZUOBUDAO,NEIYAOJIANJUEZHUIJIU。DANTONGSHIYEYIDINGYAODONGDEFANGXIAO,BUYAOBASHENMEXIAOJIE(TEBIESHIHEZIJIDEXIGUAN、XIANGFA、SILUBUYIYANGDEXIAOJIE)KANDETAIZHONG!GENGBUNENGXIANGYUANGONGPINGJIADE“ZHENGTIANJIUZHIDAOBAOYUAN”。SHIXIANG,SHEIHUIXIHUANYIGETIANTIANFOUDINGZIJIDELINGDAONI?

4、做一个温和而严厉的经理。

ZUOWEIGUANLIZHE,HENGLIANGNIYOUXIUYUFOUDEYIGEZHONGYAOBIAOZHUNJIUSHINIDAILINGTUANDUIQUDEDECHENGXIAO。MEIYOUGUIJUBUCHENGFANGYUAN;BIYAODEXINGWEIYUESHU、XINGWEIJIUZHENG、YUANGONGPIPINGSHIBUKEBIMIAN,SHENZHISHIBIXUDE。DANSHI,YANGEDEYAOQIUYUYUANGONGDEZUNZHONGHEFUCONGBINGBUMAODUN,GUANJIANKANNIZENMEZUO。WOMENZHIDAO,XINGWEICONGMUBIAOKAISHI,JIEGUOKAOXINGWEILAISHIXIAN。RUGUONIYIKAISHIJIUZAIMUBIAOSHANGYANGEYAOQIU,XINGWEISHANGMIQIEGUANZHU,BINGJISHIWEIYUANGONGDEGONGZUOXINGWEITIGONGZHICHI、BANGZHUHEFANKUI,BANGZHUTAMENWANCHENGMUBIAO,QUDEYEJIHECHENGJIU,NEIME,TAMENJIUHUIZAINIDEYANGEYAOQIUHEBIYAODEPIPINGBEIHOU,KANDAONIDEHENDUODEGUANXINHEZUNZHONGZHIQING。ERYOUXIAOPIPINGDEWEILIQIAQIALAIZIYUNIFAZINEIXINDEDUITAMENDEGUANXINHEBANGZHU。

QIANMIANANLIZHONGDENEIWEIZONGJINGLISHUODE“WODUIYUANGONGZHENDEYIJINGHENHAOLE,HAODAODAJIARUXIONGDIJIEMEIYIYANG,WOBUXIHUANBAIJIAZI,YEHENSHAOYONGMINGLINGSHIDEYUQIQUFENPEIRENWUDE。”QISHISHIMEIYOUGAOQINGCHUSHENMESHIZHENZHENGYOUXIAODEGUANLI。YANGEYAOQIUHESHIFOUBAIJIAZIMEIYOUGUANXI。YOUXIAODEGUANLIZHESHIYIGEYANGEERSHOURENZUNJINGDELINGDAO。

QISHI,ZAIGUANLISHIJIANZHONG,YOUYIZHONGXIANXIANGYOUQIZHIDEZHUYI,JIYUESHIZHIWEIGAOHUOZHEYUEXIANGZUODAOGAOCENGGUANLIZHEDEJINGLIREN,YUEYINGGAIXUEXIRUHE“YOUXIAODIPIPINGBIEREN”。YINWEI,GENGDUODESHIHOU,ZHIWEIYUEGAO,HUIYUERANGNIYIZHONGZUZHIFUYUNIDE“ZHIQUAN”LAIPIPINGYUANGONG,XIANGDANGRANDIZAINEIXINSHENCHURENWEIZIJISHIZHENGQUEDE,CONGERHUSHILEXUEXIRUHE“YOUXIAODI、JIANSHEXINGDIJINXINGPIPING”。SHISHISHANG,HUIBUHUI“YOUXIAODI、JIANSHEXINGDI”PIPINGXIASHU,HEZHIWEIGAODIWUGUAN。ERSHIHENIDE“LINGDAOLIXIUYANG”YOUGUAN。

MEIGUOQIANZONGTONGAISENHAOWEIERCENGJINGSHUOGUO,“LINGDAOSHIYIMENYISHU,TARANGRENMENQUZUONIXIANGRANGTAMENZUODESHIQING,ERQIETAMENFEICHANGLEYIQUZUO。”ERZUOWEIYIGELINGDAOREN、YIMING(GAOJI)GUANLIZHE,NIDEYIYANYIXING、YIJUYIDONG,NIZUODEJUEDING,NISHUODEHUA,SHENZHIJINJINSHINILIANSHANGDEBIAOQINGDOUHUIYINGXIANGYUANGONGDESHIQI!DANSHI,ZHIYOUZHENGQUEDEZHIDAOSIXIANG,CAINENGRANGNICHANSHENGZHENGQUEDEXINGWEI。YINCI,ZUOWEIGUANLIZHEDENI,BUXUEXIYOUXIAODEPIPINGXINGMA?BUDONGDEYOUXIAOPIPINGDE“DADAOLI”、“DAZHIHUI”,BUZHANGWO、TANSUO、SHIJIAN、WANSHANNEIXIEYOUXIAOPIPINGDE“XIAOJIQIAO”XINGMA?DANGRANBUXING!

信息来源:咨询公司

指出下属的不足,又不挫伤他的积极性?

俗话说:“玉不琢,不成器”。因此,作为一名管理者,如果你想塑造一个训练有素、团结、有战斗力的员工队伍,如果你想让你的下属按照你期望的方式和行为来完成任务,取得预期的成果,就必须要有效地掌握“批评”这个武器,来矫正、规范和塑造员工的行为、团队的文化,打造团队的整体战斗力。

博客来棋牌 DANSHI,JINGXIAXINLAIXIANGYIXIANG,GUAZHE“ZONGJINGLI”、“ZONGJIAN”、“JINGLI”、“ZHUGUAN”TOUXIANDEGUANLIZHEMENZHENDEDONGDEZENYANGYOUXIAODIPIPINGYUANGONGMA?ZHENDEDONGDEPIPINGYUANGONGDE“XIAOJIQIAO”HE“DADAOLI”MA?WOMENBUFANGKANKANXIAMIANZHEIGEZHENSHIDEANLI。ZHEISHIYIGEZONGJINGLIJIUYUANGONGPIPINGFACHUDE“QIUZHUXIN”。

一位总经理的烦恼:我该怎样指出下属的缺点?

博客来棋牌 SHOUXIAN,WOZIRENWEIBUSHIYIGEQIUQUANZEBEI、GUOYUYANLIZHIREN。WOZHIDAOZHEIGESHISHANGMEIYOUSHIQUANSHIMEIRANGWOWANQUANMANYIDEYUANGONG,WOYEBUHUIYAOQIUYIGEYUANGONGYANGYANGDOUDADAOWODEQIWANG:SUOYI,JIEXIALAIQINGBUYAONAZHEIXIEDADAOLILAIHUIFUWO,WOXIANZAIXUYAODESHIJIQIAOXINGDONGZUO。QICI,ZHEIXIETIANYIZHIRANGWOKUNHUOHESIKAODEWENTI,JIUSHIGAIBUGAIZHICHUXIASHUDEQUEDIAN?RUHETI?

博客来棋牌 WOXINLAIGONGSIBUJIU,ZAIGUANCHALEYIDUANSHIJIANZHIHOU,JUEDEYOUJIGEYUANGONGDENENGLI、ZHUANYEHEJINGYANBUSHIHETAMENSUOZAIDEGANGWEI。BENGONGSISHIYIJIAWANGLUOGONGSI。YINGLIZHUYAOKAOGUANGGAOSHOURU。WOSHIBUSHIDOUHUIZHICHUTAMENZAIGONGZUOZHONGDESHIWU,DOUSHIFEICHANGJUTIDECUOWU,ERBUSHIFANFANERTANDEDADAOLI。

KESHI,TAMENHOULAIDOUPAODIAOLE,TAMENSHUOWOBUSHIYIGEHAOLINGDAO,ZHENGTIANJIUZHIDAOBAOYUAN。TIANDILIANGXIN,WOSHIYIGEXINTAIJIJI、CONGBUYUANTIANYOURENDEREN。JINGLIGUOGEZHONGDAJIERCIXINBUGAI。SUOYI。TAMENDELIZHIDUIWOBUSHISHENMEHUAISHI,WOZHISHIDUITAMENDEQIANTUGANDAODANYOU。

DANXIANZAIYOUYIJIANSHI,QUERANGWONANYIBAWOLE。ZAISHENGXIADELAOYUANGONGLIMIAN,WODEZHULIKEYISHUOSHIWOZUIXINRENDE,GONGSILIMIANDESUOYOUSHIQINGWOJIHUDOUHUIGENTASHANGLIANG:TAYEHENWEIGONGSIZHEXIANG,RENLAORENYUAN,YIXINPUZAIGONGZUOSHANG,JINGCHANGJIABANJIADIAN。

DANTAYOULIANGGEMAOBINGSHIWOBUNENGJIESHOUDE:YISHISIXINZHONG,ERSHIXIHUANZHAOJIEKOU:YINWEITASHIWOSHENBIANZUIZHONGXINDEMULIAO,ZIRANTADEQUANLIYEJIAOYIBANJINGLIDA,TABIANHUIZAIBAOXIAODESHIHOUDUOBAO,HUOZHEZAIGOUWUDESHIHOU,WEIZIJISHUNBIANMAIYIXIEXIAODONGXI。

博客来棋牌 HAIYOUJIUSHIXIHUANWEIZIJIZHAOJIEKOU。BIRU,HUIWEICHIDAOZHAOJIEKOU,WEIGONGSIHUIJIAJIESHOUJIMEIDIANSHUOHUIBULEDIANHUA……QIZHONGYOUXIANGDANGYIBUFENLIYOUSHIBUCHENGLIDE。WEIZHEIGEMAOBING,WOYOUYUHESIKAOLEHAOJIU。DANWOZHONGYUHAISHISHUOCHULAILE。YINWEI。RUGUOTABUGAIZHENGZHEIGEQUEDIAN,NEIWOHUIHENDANXIN。ERQIEDUIGONGSIDEFAZHANYESHIBULIDE。

博客来棋牌 YUTAGOUTONGDESHIHOU,WOSHIJIEZHUYIJIANSHIQINGERSHUODE。NEIJIANSHIQINGSHITAMEIYOUZUOHAO,WOZAIPIPINGTADESHIHOU,TAJINGRANYOUSHUOSHIQITAYUANGONGBUPEIHESUOZHI。ZHEIRANGWOYOUDIANNAOHUOLE,WOLIAOXIANGDUOBANSHITAZIJIJIAODAIBUQINGSUOZHI。DANWOHAISHIDADIANHUAJILINGWAIYIWEIYUANGONGHESHIQINGKUANG,GUORANSHINEIWEITONGSHIMEIYOUSHOUDAOMINGQUEDERENWUBUZHI(DANGRAN,RUGUOZHEIWEITONGSHIGOUXINGMUDEHUA。TAYENENGLIANXIANGDAOZHEIGERENWU,DANWOJUEDEWOMENBUNENGZHEIMEYAOQIUYIGEYUANGONG)。

YUSHIWOJIUJIETIFAHUI。CHENJISHULUOLETADEQUEDIAN。GAOSUTAWOWEISHENMEFAZHEIMEDAPIQI,BUZHISHIYANXIAZHEIJIANSHI,ERSHITAZISHENDEQUEDIAN。

ZHEIYIXIABUDELELA,CONGCIHOU,TADEJIJIXINGDASHOUYINGXIANG,ZAIGONGZUOSHANGYEBUZAINEIMEZHUDONGLE,DUIWOYEBUZAIXUHANWENNUANLE,MEITIANZHISHIZHONGGUIZHONGJUDIZUOSHI,YEBUZAIFABIAOZIJIDEYIJIAN。NIFENFULETAJIUZUO,YEBUZAIZHUDONGLE……

博客来棋牌 SUOYI,WOZHENDEFEICHANGMIHUO:XIASHUYOUQUEDIAN,WOGAIZENMEBAN?WOHAODAIYESHIGEZONGJINGLI,NANDAOWOLIANXIASHUZAIGONGZUOZHONGDESHIWUHEQUEDIANDOUBUNENGTIMA?WEISHENMEYITIDAOTAMENDEQUEDIANJIUHUICHUXIANNEIMEDADEFANYINGNI?BUSHICIZHIJIUSHIXIAOJIDUIKANG?

NEIME,JIEXIALAI,WOGAIZENMEBAN?DUIXIASHUDEQUEDIANSHIBUSHIJIUTINGZHIRENZHINI?HAISHIWOYINGGAIHUANYIZHONGFANGSHI?QISHI,WODUIYUANGONGZHENDEYIJINGHENHAOLE,HAODAODAJIARUXIONGDIJIEMEIYIYANG,WOBUXIHUANBAIJIAZI,YEHENSHAOYONGMINGLINGSHIDEYUQIQUFENPEIRENWU。

有效进行员工批评的两大障碍:自以为是和缺乏自省

CONGZHEIWEIZONGJINGLIDEBIAOSHUZHONGWOMENKANDAO,TAXIANZAIYUDAOKUNJINGDEYIGEZUIGENBENXINGWENTIJIUZAIYUZIYIWEI“SHI”,JIZONGJUEDEZIJISHIZHENGQUEDE,BIERENYINGGAILIJIEHEFUCONG,YINGGAIANZHAOZIJIDEYAOQIUQUZUO,SHENZHIYINGGAIANZHAOZIJIXIANGXIANGZHONGDEYAOQIUQUZUO,HUOZHEBIERENTIANJINGDIYIDIJIUYINGGAIHEZIJIXIANGDEYIYANG,ERYIDANBIERENDEXINGWEIHEZIJIXIANGXIANGDEBUYIYANGSHI,JIUJUEDESHINANYILIYUHEBUKEJIUYAODE。

ZHEIYIDIANQISHISHIHENDUOGUANLIZHEDETONGBING,ERQIEZAIZHEIGEANLIZHONGBIAOXIANFEICHANGDIANXING。BIRU,ZHEIWEIZONGJINGLIKAIPIANJIUSHUO,“SHOUXIAN,WOZIRENWEIZIJIBUSHIYIGEQIUQUANZEBEI、GUOYUYANLIZHIREN,WOZHIDAOZHEIGESHISHANGMEIYOUSHIQUANSHIMEIRANGWOWANQUANMANYIDEYUANGONG,WOYEBUHUIYAOQIUYIMINGYUANGONGYANGYANGDOUDADAOWODEXIWANG。”

DANSHI,WOMENMEIGEYOUGUANLIJINGYANDERENDOUDUICIXINZHIDUMING:DANGYIGERENYUESHIKEYIQIANGDIAOZIJI“BUKANZHONGXX”DESHIHOU,QISHITANEIXINSHENCHUSHIJISHANGZHENZHENGKANZHONGDEJIUSHIZHEIGE“XX”。BIRUGONGZUOZHONG,HENDUORENZAITANDAOHEXINCHOUHUODAIYUYOUGUANDEWENTISHIDOUHUISHUO,“SHOUXIANSHENGMING,WOBINGBUSHIKANZHONGQIAN,ZHISHIWOJUEDEGONGSIDEXINCHOUZHIDURUHERUHE……”。DANSHIWOMENDOUZHIDAO,TAJIUSHIXIANGSHUO“QIAN”DEWENTI。

博客来棋牌 ZHEIWEIZONGJINGLIYIZAIQIANGDIAOZIJI“BUQIUQUANZEBEI”、“BUHUIYAOQIUYANGYANGDOUDADAOWODEXIWANG”,DANSHICONGTAHOUMIANZIJIMIAOSHUDEBIAOXIAN(“WOSHIBUSHIDOUHUIZHICHUTAMENZAIGONGZUOZHONGDESHIWU”)YIJIDUIYUANGONGGUANLIDESHIJIDEXIAOGUO(“KESHI,TAMENHOULAIDOUPAODIAOLE。TAMENSHUOWOBUSHIYIGEHAOLINGDAO,ZHENGTIANJIUZHIDAOBAOYUAN”)KAN,TADEWENTIQIAQIAJIUZAIYUTADE“QIUQUANZEBEI”HEZIYIWEI“SHI”。

ERZHEIWEIZONGJINGLIRANGZIJISHENXIAN“PIPINGMEN”KUNJINGDELINGYIGEGENBENXINGDEYUANYINZESHI:QUEFAFANSIHEZISHENG。ZAIQIZOULENEIMEDUOYUANGONGZHIHOU,TAHAIJUEDEWENTIBUZAIZIJI,ZHIZAITAREN,YINWEITAZIJISHUO,“TIANDILIANGXIN,WOSHIYIGEXINTAIFEICHANGJIJI、CONGBUYUANTIANYOURENDEREN……TAMENDELIZHIDUIWOBUSHISHENMEHUAISHI,WOZHISHIDUITAMENDEQIANTUGANDAODANYOU”。

博客来棋牌 GENGYAOMINGDESHI,YOUYU“ZIYIWEISHI”HE“QUEFAZISHENG”ZHEILIANGDAZHANGAIZUOSUI,ZHEIWEIZONGJINGLIZAIXUNQIUJIEJUEFANGANDESHIHOUYOUFANLE“SHEBENZHUMO”DECUOWU。TASHUO,“SUOYI,JIEXIALAIQINGBUYAONAZHEIXIEDADAOLILAIHUIFUWO,WOXIANZAIXUYAODESHIJIQIAOXINGDONGZUO”。ZHEISHUOMING,TAHAIMEIYOUCHONGFENYISHIDAO,TAMIANLINDEPIPINGBUDANGDEWENTIGENYUANBUSHIZAIYUTAMEIYOUZHANGWOPIPINGYUANGONGDE“XIAOJIQIAO”,ERSHIZAIYUTAGENBENMEINONGMINGBAIYUANGONGPIPINGHEJILIDE“DADAOLI”。

ZUOWEIYIGEGUANLIZHE,TEBIESHIZONGJINGLI,RUGUOZHISHIZHUIQIU“JIQIAOXINGDONGZUO”ZHEIZHONGHAOMOJIYI,ERBUNENGZHENZHENGMINGBAIRENXINHERENXINGDE“DADAOLI”(WOCHENGZHIWEI“DINGSHANGGONGFU”),NEITADEZHIYEFAZHANHESHIYEKONGJIANDOUHUIDADASHOUDAOXIANZHI。NEIME,SHENMEYOUSHIYUANGONGPIPINGDE“DADAOLI”NI?ZUIDADEDAOLIJIUSHI:ZUNZHONGGEREN,JIUZHENGXINGWEI。

员工批评的“大道理”:尊重个人,纠正行为

GUANLIZHEZAIMIANDUIYUANGONGDESHIHOU,SHOUXIANYAOZUODEYIDIANJIUSHIYAOBAYUANGONGDANGZUOYIGEYOUSIXIANG、YOUGANQING、HUOSHENGSHENGDE“REN”LAIDUIDAI。SHISHISHANG,NIDEPIPINGNENGFOUQUDEYUQIXIAOGUO,GUANJIANBUZAIYUNIZIJIDEDONGJIHUOCHUFADIANYOUDUOME“GAOSHANG”HUOZHE“ZHENGQUE”,GUANJIANZAIYUNIPIPINGDEDUIXIANG,TACONGNIDEPIPINGZHONGGANZHIDAODEGERENZHUGUANGANSHOU。RUGUOTADEGANSHOUSHI“XIAOJIDE”、“FUMIANDE”、“BEIFOUDINGDE”、“BEIBIANDIDE”,NEIME,WULUNNIZIJIJUEDENIDEPIPINGXINGWEIDUOMEZHENGQUE、DUOMEGAOSHANG、DUOMEFUYUJIQIAO,DOUZHIHUISHOUHUOXIANGFANDEJIEGUO——YUANGONGDEDIDUI、FANGAN,SHENZHIFANKANG。

YINCI,ZUOWEIGUANLIZHEDENI,YAOXIANGSHINIDUIYUANGONGDEPIPINGFUYOUCHENGXIAO,YAORANGBIERENXINYUECHENGFUDIJIESHOUNISUOZHICHUDEQUEDIAN,BINGXINGANQINGYUANDIZUOCHUDIAOZHENGHEGAIBIAN,SHOUXIANXUYAOMINGBAIDEYIGE“DA”DAOLIJIUSHI“ZUNZHONG”:NIBIXUCONGZHENXINBANGZHUDUIFANGJINBUDEJIAODUCHUFA,YONGBUSHANGDUIFANGZIZUNDE、NENGGOUJIDUIFANGDAILAIJIJIQINGXUTIYANDEFANGSHI(ZHISHAOBUNENGSHIXIAOJIDEQINGXUTIYAN)LAIJICHUNIDEPIPING、NIDEFANKUI。DANSHI,ZAIQIANWENANLIZHONGDENEIGEZONGJINGLISHIZENMEZUODENI?TAZAIPIPINGYUANGONGMEIYOUQUDEXIAOGUODESHIHOU,JURANXUANZELE“RENSHENGONGJI”(SHENZHIYOUDIAN“QIUHOUSUANZHANG”HE“NAOXIUCHENGNU”DEWEIDAO)。YONGTAZIJIDEHUASHUOJIUSHI“YUSHIWOJIUJIETIFAHUI,CHENJISHULUOLETADEQUEDIAN。WOGAOSUTAWOWEISHENMEFAZHEIMEDAPIQI,BUZHISHIYANXIAZHEIJIANSHI,ERSHITAZISHENDEQUEDIAN。”ERZHEI,QIAQIAFANLEPIPINGDEDAJI:GERENGONGJIHEQUEFAZUNZHONG。

博客来棋牌 SHISHISHANG,WOMENPIPINGYUANGONG,ZUIGENBENDEMUDESHI“XIAOCHUGUOSHI,ERBAOHUGEREN”,JIJIUZHENGYUANGONGDEBUDANGXINGWEI,BIMIANGONGJIQIRENGEQUEXIAN,BIMIANFOURENQIGERENJIAZHI。YINCI,YOUXIAOPIPINGDEDIYIGEYUANZEJIUSHI“ZHIZEXINGWEI,ZUNZHONGGEREN。”RUGUONIJIUZHENGDESHIYIGEJUTIDEXINGWEI,ERBINGBUSHANGHAITAMENDEGERENQINGGAN,TAMENJIUBUHUIGANDAOXUYAOWEIZIJIBIANHU。RANER,PIPINGTONGCHANGJIUXIANGSHIZAIMUBANSHANGDINGDINGZI。JIBIANBADINGZIBALE(PIPINGGUOQULE),DINGYANHAIHUILIUZAINEILI。YINCI,YAOXIANGSHINIDEPIPINGGENGYOUXIAO,BINGBAZHEIZHONG“DINGYANXIAOYING”JIANGDAOZUIDI,SHENZHISHIZHIXIAOYUWUXING,JIUXUYAOZUODAOLINGWAIYIDIAN:YINGDEYUANGONGDE“RENTONG”,JIRANGYUANGONGDUINIDEPIPINGXINFUKOUFU。

NEIME,ZENMEZUODAOZAIZUNZHONGDEJICHUSHANGRANGYUANGONGDUINIDEPIPINGXINFUKOUFUNI?ZHEIJIUSHEJIDAOLEYUANGONGPIPINGDE“JIQIAO”。

员工批评的“大智慧”:用心

LAOZISHUO:“DAQIAORUOZHUO”。YISISHISHUO,ZHENZHENGDE“QIAO”BUSHINEIZHONGWEIBEIZIRANGUILV、MAINONGXIAOCONGMINGDE“QUANMOU”,ERSHINEIZHONGCHUCHUSHUNYINGZIRANDEGUILV,ZAIZHEIZHONGSHUNYINGZHONG,SHIZIJIDEMUDEZIRANERRANDIDEDAOSHIXIANDE“ZHIHUI”。

NEIME,PIPINGYUANGONGDEZIRANGUILVSHISHENME?JIUSHIQIANMIANSHUODERENXINGZHONGZUIJIBENDEKEWANG“BEIZUNZHONG”。ERYAOXIANGSHUNYINGZHEIZHONGGUILV,SHIXIANYOUXIAODEPIPING,ZUIZHONGYAO、ZUIJIBEN、YESHIZUIJIANDANDEYIGEJIQIAOJIUSHIYONGXIN,JIZUOWEIGUANLIZHEDENIYAOYONGXINLEJIEYUANGONGDEJIAZHIGUAN,YONGXINLEJIETARENZHISHIWUDEFANGSHI,YONGXINXUANZESHUOFUTADEFANGFA。

YONGSHENMEXIN?YONGDUIDAIKEHUDEXIN,YONGTANLIANAISHIHOUDUIDAIAIRENDEXIN。XIANGXIANGBA,RUGUONIXIANGDUINIDEKEHUTICHUPIPINGHUOFUMIANDEFANKUISHINIHUIZENMEZUO,NIYIDINGHUIYONGXINQUXIANGYIGETAZUINENGJIESHOUDEFANGSHI,ERQIEHAIHUISHEFAGAOSUTANIDEYIJIANSHIDUITAYOULIDE。TONGYANGDI,RUGUONIXIANGDUINIDELIANRENTICHUPIPING,NIHUIZENMEZUO?NIKENDINGHUIZHAOYIGETAXINQINGHAIBUCUODESHIHOU,YONGZUIWEIWANDEFANGSHI,NAIXINDI(SHENZHIHAIHUIGUAIWANMOJIAODIYONGJULI、YINYUDENGFANGFA)BAWENTIJIANGCHULAI,ZUIHAODEJIEGUOSHINIZAIJIANGDEGUOCHENGZHONG,RANGTAZIJIJUEDEZIJIDEXINGWEIBUTUO。ERQIE,CONGMINGDEPIPINGZHEHAIHUIZAIWEIWANDI“PIPING”HOU,CAIQUYIXIEHUANHE、JIDUIFANGYIGETAIJIEDEZUOFALAIXIAOCHUNEIGE“DINGZIYANER”。

YINCI,DANGNIJUEDENIDUIYUANGONGDEPIPINGWEISHENMEZONGSHIBUNENGBEITAJIESHOUDESHIHOU,NIBUFANGWENZIJIYIGEWENTI:WOPIPINGYUANGONGDESHIHOUYONGXINLEMA?

批评员工的“小技巧”

DANGRAN,GUANLISHIKEXUE,YESHIYISHU,PIPINGYUANGONGYESHIYOUFANGFAHEJIQIAODE。ZAIMINGBAILEPIPINGYUANGONGDE“DADAOLI”HE“DAZHIHUI”ZHIHOU,BUFANGYELAITANTAOJIGEXIAOJIQIAO。

1、用标杆的方法和表扬的方法,把“批评”变成“自我批评”。

博客来棋牌 WOMENDOUZHIDAO,HAOHAIZISHIBIAOYANGCHULAIDE,HAOYUANGONGYESHIBIAOYANGCHULAIDE。YINCI,ZUOWEIGUANLIZHEDENI,YAOXIANGRANGYUANGONGZIYUANDIZUOCHUXINGWEIGAIBIAN,NIXUYAODONGDE,JIJIYINDAOBIXIAOJIFOUDINGGENGNENGRANGYUANGONGZUOCHUGAIBIAN。YAOYONGJIJIYINDAODEFANGSHI,YAOYONGSHULIBANGYANGHEBIAOGANDEFANGSHI,YAOYONGSHIFANDEFANGSHI(ZUIHAOSHINIZIJIDAITOU),LAIGANRANYUANGONG、CUJINYUANGONGDEGAIBIAN,ERBUSHIDANYIDEPIPING。MEIGERENDOUSHIYOURONGRUGANDE,DANGTAZHIDAOLE“HAO”YU“HUAI”DEQUBIEZHIHOU,TAJIUHUIZIJUEDIJINXING“ZISHENG”HE“ZIWOPIPING”,ZIJUEDIXIANGHAODEXINGWEIKANQI。

2、不要总是亲自“批评”,要学会塑造团队氛围,让团队文化来矫正错误行为。

博客来棋牌 ZUOWEIGUANLIZHE,TEBIESHIGAOJIGUANLIZHE,YAOXUEHUIBANEIXIENICHANGDAODEJIAZHIGUAN、XINGWEIFANGSHI、SIWEIFANGSHI,BIANCHENGTUANDUIDEWENHUAHEFENWEI。ZHEIYANG,JIUNENGRANGTUANDUIDEQUANTICHENGYUANQUTINI“JIANDU”、TINI“PIPING”,ERBUSHIZONGSHIZIJISHISHICHUTOU,BAHUOLIQUANDOUXIYINDAOZIJISHENSHANG,BA“SUOYOUWENTIDOUZIJIKANG”。

3、批评要懂得“抓大放小”,不要总是盯着一些细枝末节的“小节”不放。

SHENMESHI“DA”?YUANZESHIDA、JIAZHIGUANSHIDA、JIXIAOMUBIAOSHIDA。ZHEIXIEWEIBEILEHEZUOBUDAO,NEIYAOJIANJUEZHUIJIU。DANTONGSHIYEYIDINGYAODONGDEFANGXIAO,BUYAOBASHENMEXIAOJIE(TEBIESHIHEZIJIDEXIGUAN、XIANGFA、SILUBUYIYANGDEXIAOJIE)KANDETAIZHONG!GENGBUNENGXIANGYUANGONGPINGJIADE“ZHENGTIANJIUZHIDAOBAOYUAN”。SHIXIANG,SHEIHUIXIHUANYIGETIANTIANFOUDINGZIJIDELINGDAONI?

4、做一个温和而严厉的经理。

博客来棋牌 ZUOWEIGUANLIZHE,HENGLIANGNIYOUXIUYUFOUDEYIGEZHONGYAOBIAOZHUNJIUSHINIDAILINGTUANDUIQUDEDECHENGXIAO。MEIYOUGUIJUBUCHENGFANGYUAN;BIYAODEXINGWEIYUESHU、XINGWEIJIUZHENG、YUANGONGPIPINGSHIBUKEBIMIAN,SHENZHISHIBIXUDE。DANSHI,YANGEDEYAOQIUYUYUANGONGDEZUNZHONGHEFUCONGBINGBUMAODUN,GUANJIANKANNIZENMEZUO。WOMENZHIDAO,XINGWEICONGMUBIAOKAISHI,JIEGUOKAOXINGWEILAISHIXIAN。RUGUONIYIKAISHIJIUZAIMUBIAOSHANGYANGEYAOQIU,XINGWEISHANGMIQIEGUANZHU,BINGJISHIWEIYUANGONGDEGONGZUOXINGWEITIGONGZHICHI、BANGZHUHEFANKUI,BANGZHUTAMENWANCHENGMUBIAO,QUDEYEJIHECHENGJIU,NEIME,TAMENJIUHUIZAINIDEYANGEYAOQIUHEBIYAODEPIPINGBEIHOU,KANDAONIDEHENDUODEGUANXINHEZUNZHONGZHIQING。ERYOUXIAOPIPINGDEWEILIQIAQIALAIZIYUNIFAZINEIXINDEDUITAMENDEGUANXINHEBANGZHU。

博客来棋牌 QIANMIANANLIZHONGDENEIWEIZONGJINGLISHUODE“WODUIYUANGONGZHENDEYIJINGHENHAOLE,HAODAODAJIARUXIONGDIJIEMEIYIYANG,WOBUXIHUANBAIJIAZI,YEHENSHAOYONGMINGLINGSHIDEYUQIQUFENPEIRENWUDE。”QISHISHIMEIYOUGAOQINGCHUSHENMESHIZHENZHENGYOUXIAODEGUANLI。YANGEYAOQIUHESHIFOUBAIJIAZIMEIYOUGUANXI。YOUXIAODEGUANLIZHESHIYIGEYANGEERSHOURENZUNJINGDELINGDAO。

博客来棋牌 QISHI,ZAIGUANLISHIJIANZHONG,YOUYIZHONGXIANXIANGYOUQIZHIDEZHUYI,JIYUESHIZHIWEIGAOHUOZHEYUEXIANGZUODAOGAOCENGGUANLIZHEDEJINGLIREN,YUEYINGGAIXUEXIRUHE“YOUXIAODIPIPINGBIEREN”。YINWEI,GENGDUODESHIHOU,ZHIWEIYUEGAO,HUIYUERANGNIYIZHONGZUZHIFUYUNIDE“ZHIQUAN”LAIPIPINGYUANGONG,XIANGDANGRANDIZAINEIXINSHENCHURENWEIZIJISHIZHENGQUEDE,CONGERHUSHILEXUEXIRUHE“YOUXIAODI、JIANSHEXINGDIJINXINGPIPING”。SHISHISHANG,HUIBUHUI“YOUXIAODI、JIANSHEXINGDI”PIPINGXIASHU,HEZHIWEIGAODIWUGUAN。ERSHIHENIDE“LINGDAOLIXIUYANG”YOUGUAN。

MEIGUOQIANZONGTONGAISENHAOWEIERCENGJINGSHUOGUO,“LINGDAOSHIYIMENYISHU,TARANGRENMENQUZUONIXIANGRANGTAMENZUODESHIQING,ERQIETAMENFEICHANGLEYIQUZUO。”ERZUOWEIYIGELINGDAOREN、YIMING(GAOJI)GUANLIZHE,NIDEYIYANYIXING、YIJUYIDONG,NIZUODEJUEDING,NISHUODEHUA,SHENZHIJINJINSHINILIANSHANGDEBIAOQINGDOUHUIYINGXIANGYUANGONGDESHIQI!DANSHI,ZHIYOUZHENGQUEDEZHIDAOSIXIANG,CAINENGRANGNICHANSHENGZHENGQUEDEXINGWEI。YINCI,ZUOWEIGUANLIZHEDENI,BUXUEXIYOUXIAODEPIPINGXINGMA?BUDONGDEYOUXIAOPIPINGDE“DADAOLI”、“DAZHIHUI”,BUZHANGWO、TANSUO、SHIJIAN、WANSHANNEIXIEYOUXIAOPIPINGDE“XIAOJIQIAO”XINGMA?DANGRANBUXING!



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